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Prospective Clients

Where others see problems, we see possibilities. Tell us a little about your needs or challenges and let’s start the conversation.

Sign in to your account online to view details specific to your prescription plan and to email questions and get a secure reply. You can also call the Customer Service number on the back of your member ID card.

Log in to our client website for support and technical help, and to access insights specific to your plan.

Inquiring on behalf of a client? Tell us a little about your needs and we'll reach out right away.

Get answers to your pharmacy-related questions quickly and easily online.

Get help with e-prescribing, electronic prior authorizations and more.

The Lab
You’re invited to collaborate with our experts and work together to make health care better for all. We welcome your ideas! Let us know if you’d like to dive into hands-on innovation in real time.

Fraud Hotline
Learn about the Express Scripts pharmacy audit program and report cases of suspected fraudulent activity.
Express Scripts Fraud Tip Hotline

Media Inquiries
Our External Affairs department can help you find background information, set up interviews, respond to questions, gather press materials and check facts.
Brian Henry
Vice President, Corporate Communications
Jennifer Luddy
Director, Corporate Communications

Employment Verification
To verify employment, please contact our third party vendor, The Work Number, at 800-367-2884, company code 36032. Or go online to and select “obtain verification.”

Visit Cigna for more
For inquires and media-related requests for Cigna, please visit the Cigna newsroom.